How your personal information — including health information — is collected, used and protected, in line with UK GDPR and the Data Protection Act 2018.
Mr Shanmugasundaram Rajkumar is the data controller for personal information collected through this website and during private consultations. Enquiries about how your information is handled can be sent to the medical secretary.
Information about your health is “special category” data under UK GDPR and is treated with additional care. It is collected only where it is needed to arrange and provide your care, and access is restricted to Mr Rajkumar and the medical secretary.
The enquiry form is deliberately brief. Please do not use it to send detailed clinical history, test results or images.
Information is shared only where necessary: with the private hospital providing your care, with your GP or referring clinician where clinically appropriate, with your insurer where you are using medical cover, and with regulators or courts where the law requires it.
Your information is never sold, and it is not used for marketing without your explicit consent.
Clinical records for adults are retained in line with professional and NHS Scotland guidance, generally for a minimum of six years after your last episode of care and often considerably longer. Website enquiries that do not lead to an appointment are deleted within twelve months.
Appropriate technical and organisational measures are in place, including encrypted transmission of website form data, access controls, and secure storage of clinical records. Email is not a secure channel, so please avoid sending sensitive clinical detail by email.Mr Rajkumar is registered with the General Medical Council and is bound by its Good Medical Practice guidance. Private hospitals where he practises are independently regulated.
If you are unhappy with any aspect of your care, please raise it with the medical secretary in the first instance so it can be looked into promptly.
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If you are concerned about how your information has been handled, please raise it with the medical secretary first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
This policy may be updated to reflect changes in practice or the law. The date at the top of the page shows when it was last revised.
